EYELASH EXTENSION FAQ
wHAT ARE eYELASH EXTENSIONS, and how long do they last?
The treatment involves the professional application of top quality silk (synthetic) eyelash extensions to each individual eyelash. During the treatment, your lashes will be expertly isolated one by one, and an extension will be applied. The length and weight of the extension will vary depending on your natural lash length and thickness.
Depending on your skin type, and aftercare - eyelash extensions can last for up to 2-3 weeks before needing a refresh.
will eyelash extensions damage my natural lashes?
Not when they are applied correctly, and proper aftercare is used. When you are investigating a treatment like lash extensions, research is essential. The cheapest or most convenient option is not always your best choice. Lashes that are too long, heavy and applied with too much adhesive can damage your natural lash! At Mojo, the health of your natural lashes is of utmost importance, and extensions are meticulously and professionally applied.
Do I have to have lash extension breaks?
When a set is applied correctly, it will not inhibit the natural growth cycle of your natural lash - however, it doesn't hurt to give those babies a breather for a few weeks once or twice a year.
Are lash extensions heavy? Can I feel them?
No! Unlike the standard band false eyelash, eyelash extensions are applied to each individual lash. As each extension is weighted to suit the natural lash it is applied to - you cannot even feel them!
Is it going to hurt?
Absolutely not. As with all beauty treatments, your first experience may be a little strange, but you will be a natural in no time. You will be guided through each part of the treatment for your first time, which removes all the guesswork - so there's nothing to worry about! Although the highest level of care is taken, some extra sensitive clients may experience eye-watering and slight stinging.
What are classic eyelash extensions?
During class lash extensions, a singular eyelash extensions is applied to the natural lash. This treatment does not increase the number of lashes the client has, but lashes will appear thicker and longer. Classic lashes are perfect for a natural or glamorous enhancement.
Mojo offers three types of classic extensions:
What are russian volume eyelash extensions?
During this treatment, tiny hand-made fans are attached to your natural lashes. These lash fans can consist of 2 - 16 eyelash extensions per each natural lash, and are made as they are attached during your session. The common name you might hear is 2D or 5D lashes etc. Mojo offers Russian Volume up to 8D currently.
This type of extension is still very safe for your natural lash if correctly applied, as the extensions used are much finer and lighter than classic lashes. It is ideal for people who have thin or sparse lashes, and want to add in fullness as well as length.
Mojo offers two types of volume extensions:
What are hybrid lash extensions?
Hybrid extensions are very popular - as they are a mixture between classic and volume styles.
A little more than classic, a little less than volume. Just right! This style can also create a spikey or messy look, which is a current trend.
Can I bring my child/friend to my appointment?
Unfortunately, children/partners or friends are not permitted in the studio for insurance reasons. Your lash appointment is a great chance to get some rare "you" time.
Do you have products for sensitive skin/What if I am allergic?
At this time, an effective adhesive for sensitive skin is not on the market. Mojo will take every precaution and care to ensure your comfort - however eyelash extensions are not for everyone. If you are extra sensitive to the products required to complete the treatment, you may not be able to have extensions.
Mojo also offers a consultation free of charge offering patch tests of all products used during the treatment. Please get in contact to book a consultation.
Although it is unlikely, if you do experience an allergic reaction after your eyelash extension application, Mojo will remove the lashes free of charge if notified in the first 48 hours. Medical attention is advised, and no refunds will be given for applications. If you are allergic (puffy, itchy or burning eyes), eyelash extensions should not be applied again.
Do you remove/infill the work of other lash artists?
Removal will be offered free of charge if a full set is booked in at the appointment. If not, charges apply - please see pricing for details.
Mojo will infill work from a selected few lash artists. Please get in contact for more information.
Can I wear contact lenses with my eyelash extensions?
There is no problem at all wearing contact lenses with your extensions - however they must be removed for all appointments. Mojo recommends you bring along a case to store them during your appointment.
Can I still wear makeup with my extensions?
Yes! It is recommended that you avoid waterproof products, as the oily removers will break down the adhesive holding the extensions on, resulting in loss. In that vein - any oily product will have the same effects. Mojo stocks lash wash which is custom made for washing eyelash extensions, and will remove your eye makeup too!
Mascara is a big no-no. This is extremely difficult to remove from extensions, and may make infill difficult, taking more time, and ultimately costing you more.
Can I get a refund if i don't like my extensions?
Unfortunately Mojo will not refund for this reason. You are welcome to have the lashes removed at the removal rate.
hOW DO I PREPARE FOR MY APPOINTMENT?
The day of your service, you should wear no mascara, and bring along a lip gloss so you don't get dry lips.
Wear comfortable clothing, and avoid stimulants such as caffeine prior to your appointment.
Can I swim with my extensions?
Yes you can. They are very popular for those going away on holiday as you can look glamorous all the time! it is recommended however, that you keep them dry for the first 24 hours after application.
How do I care for my extensions?
Please see the Mojo Aftercare page.
MAKEUP SERVICES FAQ
do you offer a mobile service?
Yes! I can come to you - and I travel outside the ACT too. Travel fees may apply.
why Should I get a preview of my bridal makeup?
Your wedding day makeup is so important - you pay thousands of dollars to have the day captured by amazing photographers, and their #1 focus is on you. If your makeup isn't applied to suit your personality, wedding colour themes, hair and skin tone and your outfit - you will regret it every time you look at those pictures!
Getting a professional to work with you on these finite details will ensure that your wedding photos display timeless beauty for years to come.
why do you only offer previews at your salon?
In my salon I can control the lighting, temperature, and I have my entire makeup collection at my fingertips.
This way, I can ensure you can see the makeup for your big day at its best - and I have every product at my disposal so I know what to bring on the day to provide the perfect look.
are your products cruelty free?
what if i am allergic to your makeup?
Mojo only stocks professional, low-allergen products. patch testing will be conducted for strip eyelash adhesive (if required) and there are often many alternative products available if you do experience an unlikely reaction.
Do you do hair styling?
Mojo offers basic hairstyling for special events - but not for weddings.
However - as part of the bridal service, Mojo can arrange a talented, experienced mobile stylist for you - just ask!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept bank transfer, credit card and Paypal for deposits, and credit card/cash only in the salon.
WHERE IS THE SALON LOCATED?
Mojo Studio is located in Phillip, ACT